Published: 21 November 2019
Reports have been received from Kent residents about an Amazon refund scam.
• You receive an email from Amazon about an order
• You are told you are due a refund
• You will be asked to click on a link and confirm your account details
• Be cautious of unexpected emails containing links or attachments... especially if they're offering refunds for goods you didn't buy!
• Ensure you do not respond to a false or phishing email, go to your account on Amazon to review or make any changes to your orders or your account.
• Amazon would never ask a customer to email or text them PINs, card details or passwords
• Call your bank if you have any concerns about an email you have received
Please warn vulnerable family members, friends and neighbours.
Visit Amazon and watch the video to help identify phishing emails and for tips on safe online shopping https://tinyurl.com/u2wvhlh